Account


No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Simply click on the signup link at the top of the page, follow the onscreen instructions and in less than 60 seconds you will be officially an ankerkuwait.com account holder.

Sure, as long as each the1kw.com account has its unique e-mail address for registration, though if adding a secondary address is why you want to create multiple accounts; then note that you could always add a secondary address to your initial account and then select whichever address you need your products delivered to at checkout.

Absolutely not! We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.

Delivery

We will deliver your items as soon as possible. Orders processed here will take 1 business day to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Our delivery team will contact you before the delivery team reaches the delivery address.

There is no extra cost involved for our Home delivery service. However an ankerkuwait.com shopping cart should be at a minimum amount of 20 KD to qualify for free delivery, all orders under the 20 KD amount will incur a minimum fee of 2 KD.

Our delivery team covers all locations in Kuwait.

Products

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

We will accept return of the item within 48 hours if the item is not working or is found defective. Please make sure the original packing is available, and refer to our customer service.

Special orders can be sent to our customer service representatives through the contact us section by clicking here and we will most definitely get back to you with an update as soon as possible.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Customer support

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